Credit Competence specialises in consumer credit compliance and can provide guidance to your business.  If you're applying to the Office of Fair Trading (OFT) for a consumer credit licence, we can assist with your application, including completion of your Credit Competence Plan or Credit Risk Profile, as well as ensuring that you have robust processes in place to support your activities.

If you undertake consumer credit activities then finding your way through the legislation, as well as keeping up to date with changes, can be a minefield!  That's why we also provide ongoing monitoring to ensure that you are managing your compliance risk.  This can include regular review and assessment of your sales, assistance with your advertising materials so they are compliant with all relevant consumer legislation, help with complaints-handling, training, etc. 

We can also offer support with bespoke one-off projects, such as a Compliance Audit to assess your current operations and provide recommendations in any areas where you may need to make improvements.

Take a look at our Case Studies and see some of the ways we can help your business.

Our Consumer Credit Licence section can provide guidance or help with the application process for a licence, and you can access resources about debt management activities through our Debt Management Guidance page.

*****Updated Debt Management Guidance issued.  See our Compliance News page*****

Help with the shades of grey.....

.....because compliance isn't black and white!

Credit Competence is a trading name of Compliance Focus Limited a company registered in England and Wales. Registered No. 05904154. Registered Office 145-157 St John St, LONDON. EC1V 4PY.